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01 / 05  —  ApproachHow we work
6 principles Growth loop 3 engagement models What we don't do

How we work.

Six principles. A weekly growth loop. Three ways to engage. And — just as important — what we won't take on.

02 / 05  —  PrinciplesSix beliefs
01

Cost per cover. Not impressions.

Every dollar is measured against a seated, paying cover. Everything else is vanity. We bid against CAC, not CPM — and we'll show you the math every time.

02

Operator first. Marketer second.

Before we touch the campaigns, we want to know your kitchen capacity, average cover, and prep time. If marketing breaks the kitchen, we've made things worse.

03

Experiments. Not opinions.

Every campaign is a hypothesis with a kill criteria. We don't argue about creative — we ship it, measure it, and let the data fire the losers.

04

One team. No hand-offs.

The pitch team is the work team. Strategy, performance, content, analytics — all sit on the same Slack. No agency-of-record, freelancer, junior cascade.

05

Honest attribution.

Server-side tracking. POS-integrated. We can't fake what the platform shows. If a channel isn't working, you'll know before we tell you.

06

No overnight success. Just discipline.

60+ brands. 5M+ Singaporeans reached. +30% avg revenue lift in 3 months — across most brands we work with. The compound interest of running the same weekly loop, week after week.

03 / 05  —  Growth loopWeekly cycle
The growth loop

A weekly cycle.

No big-bang campaigns. No overnight success. Just a tight weekly loop — five steps, repeated forever. This is what discipline & rigour looks like.

Mon · Step 01

Read the signals

Last week's data, anomaly alerts, AI signals, POS reports. What moved? What didn't?

Tue · Step 02

Form the hypothesis

What's worth testing this week? One creative angle. One audience. One channel.

Wed · Step 03

Ship the experiment

Brief → produce → publish. Kill criteria locked in before launch.

Thu–Sat · Step 04

Watch live

Auto-kill on early losers. Auto-scale on early winners. 4-hour decision cycles.

Sun · Step 05

Log the learnings

Every test → ledger. Won. Lost. Scaled. Killed. The compound interest of operating.

04 / 05  —  EngagementThree ways to start
Three engagement models

Three ways to work with us.

01 · Diagnostic

Growth Audit

2 weeks · fixed scope

A focused audit of one capability — performance, content, or full-funnel. Honest findings. Specific recommendations. PSG-eligible.

Full data + attribution audit
Cohort + economics analysis
90-day priority roadmap
Walkthrough + readout
★ Most clients
02 · Retainer

Growth Pod

6–12 months · ongoing

A dedicated cross-functional pod. Strategy, performance, content, analytics — all on one Slack. TWS OS access included. PSG-eligible.

Full-funnel ownership
Weekly growth loop
TWS OS + FastReview
Quarterly business reviews
03 · Project

Launch Sprint

90 days · pre-launch

For pre-launch or relaunch. We assemble a sprint pod for 90 days to take you from soft-open to consistent covers.

Pre-launch buzz build
Day-1 to Day-90 plan
Press + KOL activation
Handover to in-house team
05 / 05  —  BoundariesWhat we don't do
What we don't do

As important as what we do.

If your brief sounds like any of these, we're probably not the right fit — and we'll tell you up front.

"Just post for us" — social-only retainers
Expecting guaranteed results without earned trust or testing
Vanity metrics reporting (reach, impressions, follower count)
Engagements under 3 months (except sprints)
Industries outside F&B
Fully outsourced work — no internal team partner on your side
operator first✴︎marketer second✴︎ operator first✴︎marketer second✴︎
Find the right fit

Stillreading?

Then there's a good chance we're aligned. Start with a 30-min intro call.

Book intro call → See PSG packages